Coriolis Composites Software solutions come with a one-year Support Service Agreement which includes:
- assistance for any questions dealing with the use of the software;
- resolution times adapted to the nature of the issue and the level of urgency;
- the monitoring of enhancement requests from clients (analysis, feasibility studies, replies) using a dedicated tool.
For optimal technical support, Coriolis Composites recommends internet access to the workstation to provide remote diagnostics and troubleshooting.
- an annual release, that integrates new functionalities and major evolutions developed during the year
- maintenance releases, comprising patches or minor ergonomic/user experience improvements