Coriolis Composites Software solutions come with a one-year Support Service Agreement which includes:
Hotline support
- assistance for any questions dealing with the use of the software;
- resolution times adapted to the nature of the issue and the level of urgency;
- the monitoring of enhancement requests from clients (analysis, feasibility studies, replies) using a dedicated tool.
For optimal technical support, Coriolis Composites recommends internet access to the workstation to provide remote diagnostics and troubleshooting.
Software updates
- an annual release, that integrates new functionalities and major evolutions developed during the year
- maintenance releases, comprising patches or minor ergonomic/user experience improvements
Contact Software Support
Telephone support is available to Coriolis customers during normal business hours.
Telephone: +33 (0)2 97 59 45 23
Renewing your Support Service Agreement
Support Service Agreement can be extended to continue benefiting from our support service and software updates.
To renew your contract please contact our sales support team:
Telephone: +33 (0)2 97 59 96 65